Rockwell-automation 1799-D16U16BAGL 16 Input/16 Output Digital and 2 I User Manual download pdf (Page 32)

Publication 1799-IN011A-EN-P - February 2007 PN 953030-32

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its

products. At http://support.rockwellautomation.com

, you can find technical manuals, a

knowledge base of FAQs, technical and application notes, sample code and links to software

service packs, and a MySupport feature that you can customize to make the best use of these

tools.

For an additional level of technical phone support for installation, configuration and

troubleshooting, we offer TechConnect Support programs. For more information, contact

your local distributor or Rockwell Automation representative, or visit

http://support.rockwellautomation.com

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of installation,

please review the information that's contained in this manual. You can also contact a special

Customer Support number for initial help in getting your module up and running:

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational when shipped from

the manufacturing facility. However, if your product is not functioning and needs to be

returned:

RSNetWorx for DeviceNet, TechConnect, and DeviceLogix are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are properties of their respective companies.

United States 1.440.646.3223

Monday – Friday, 8am – 5pm EST

Outside United

States

Please contact your local Rockwell Automation representative for any

technical support issues.

United States Contact your distributor. You must provide a Customer Support case number

(see phone number above to obtain one) to your distributor in order to

complete the return process.

Outside United

States

Please contact your local Rockwell Automation representative for return

procedure.

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Rockwell-automation 1799-D16U16BAGL 16 Input/16 Output Digital and 2 I User Manual Page 32