Rockwell Automation 1784-KTXD User Manual download pdf (Page 56)

A-12 Run the 1784-KTx Card Diagnostics for Windows NT

1784-6.5.22 - November 1999

Run the 1784-KTx Diagnostics for Windows NT

This section contains instructions for you to run 1784-KTX, -KTXD, and KTS

diagnostics, which check network and host communications, interrupts, and

memory access.

Important: The 1784-KTS card will not run the dual-port test. The test will

attempt to run and fail.

When Do I Run Diagnostics?

Run KTx diagnostics if:

• you just installed the KTx card

• you want to test if you have set up the KTx card correctly

• you are unable to communicate with the PLC processor

• remote I/O scanner is unable to communicate with adapters

Troubleshooting the KT

Card

If your KTx card is not functioning properly, follow these steps:

1. If you changed the default settings for the KTx card, check and correct the

configuration. You may have configured the KTx card at an address already

in use by another module.

2. Continue with the instructions in this appendix to run the diagnostics to

determine if there are any hardware failures.

3. If you receive a “No KTx cards are detected” error message see page A-17 for

error message explanation.

4. If you have followed the directions for correcting errors on page A-17 and

still have an error, call Rockwell Automation Customer Support at

440.646.5800.

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Rockwell Automation 1784-KTXD User Manual Page 56