Rockwell-automation 2099-BMxx Kinetix 7000 High Power Servo Drive User User Manual Page 141
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Rockwell Automation Publication 2099-UM001D-EN-P - December 2012 141
Troubleshoot the Kinetix 7000 Drive System Chapter 6
E38 SERCOSFault
The SERCOS ring is not active
after being active and
operational.
Cable disconnected.
Check that fiber-optic cable is present and properly
connected.
E39 DriveHardFault
Self-sensing Commutation
Startup Error.
Obstruction prevents motion required for self-
sensing startup commutation.
Verify that there are no impediments to motion at
startup, such as hard limits.
Increase self-sensing current if high friction or load
conditions exist.
Check motor or encoder wiring using wiring
diagnostics.
E43 DriveEnableInputFault
Missing Drive Enable input
signal.
Attempted to enable the axis through
software while the Drive Enable hardware
input was inactive.
The Drive Enable input transition from active
to inactive occurred while the axis was
enabled.
Disable the Drive Enable Input fault.
Verify that Drive Enable hardware input is active
whenever the drive is enabled through software.
Verify wiring and shielding.
If error persists, return the drive to Rockwell
Automation.
E49 DriveHardFault
Safe-off function mismatch.
Drive will not permit
motion.
Loose wiring at SO connector.
Cable/header not seated properly in SO
connector.
Safe-off circuit missing +24V DC.
Verify wire terminations, cable/header connections,
and +24V DC.
Reset error and run proof test.
If error persists, return the drive to Rockwell
Automation.
Refer to the Kinetix Safe-off Feature Safety Reference Manual, GMC-RM002
, for additional troubleshooting information and proof test
procedures.
E50 SERCOSFault Duplicate node address detected on SERCOS ring.
Verify that each SERCOS drive is assigned a unique
node address.
E54 DriveHardFault
Excessive Current Feedback
Offset.
Defective current feedback sensing.
If error persists, return the drive to Rockwell
Automation.
E61 AuxFeedbackFault
Auxiliary Encoder State
Error.
The auxiliary encoder encountered an illegal
transition.
Use shielded cables with twisted pair wires.
Route the feedback away from potential noise
sources.
Check the system grounds.
Replace the motor/encoder.
E62 AuxFeedbackFault The feedback wiring is open, shorted, or missing.
Check the motor feedback cable connectors/wiring
to the drive and motor.
E63 AuxFeedbackNoise
Noise on auxiliary feedback
cable.
Recommended grounding, per installation
instructions, has not been followed.
• Verify grounding.
• Route feedback cable away from noise sources.
• Refer to System Design for Control of Electrical
Noise Reference Manual, publication GMC-
RM001.
E64 MotorFeedbackNoise
Noise on motor feedback
cable.
E65
No Fault Message
(condition indicated by on-screen
message)
Hookup procedure failed. Motor or feedback device malfunction.
Check motor power/feedback wiring.
Refer to displayed message for resolution.
E66
No Fault Message
(condition indicated by on-screen
message)
Autotune procedure failed. Motor or feedback device malfunction.
Check motor power/feedback wiring.
Refer to displayed message for resolution.
Perform Hookup in RSLogix 5000 software.
Consult RSLogix 5000 help message.
E67 DriveHardFault Operating system failed.
Software initialization fault detected due to
hardware failure.
Cycle power.
If fault persists, replace module.
E68 DriveHardFault DPI communication failed. The DPI device or cable is faulty. Check DPI connections.
Table 50 - Seven-segment Status Indicator Error Codes (Continued)
Error
Code
Fault Message RSLogix Anomaly or Symptom Potential Cause Possible Resolution
- User Manual 1
- Important User Information 2
- Summary of Changes 3
- New and Updated 3
- Information 3
- Table of Contents 5
- Chapter 4 6
- Chapter 1 11
- About the Drive System 12
- Typical Drive System 13
- Diagrams 13
- Chapter 1 Start 14
- Start Chapter 1 15
- Regeneration 16
- Catalog Number Explanation 18
- Agency Compliance 18
- Chapter 2 21
- System Design Guidelines 22
- Enclosure Selection 24
- Specifications on page 152 25
- 0.38 (1761) 26
- 1.8 (20) - 1.1 26
- Minimizing Electrical Noise 28
- Bonding Multiple Subpanels 30
- Establish Noise Zones 30
- Varistor 31
- AC Power Noise Zones 33
- Table 4 - Kinetix 7000 Drive 35
- AC Line Filters 36
- Shunt Resistor 37
- Mount the Kinetix 7000 Drive 39
- Kinetix 7000 Connector Data 41
- Auxiliary 42
- Commutation 47
- CP_24VDC 51
- Figure 28 - 2099-BM09-S 52
- Figure 29 - 2099-BM10-S 52
- Control Signal Specifications 54
- Hardware Enable 55
- Registration 58
- Control Power Specifications 65
- Motor (MF) and Auxiliary 66
- Feedback (AF) Connections 66
- Auxiliary Feedback (AF) 68
- Feedback Power Supply 68
- Basic Wiring Requirements 71
- Shielded Motor Cable 72
- Required Cable Types 72
- Cable Sizes 73
- General Wire Guidelines 74
- Determine the Input Power 75
- Configuration 75
- Setting the Ground Jumper 78
- Configurations 78
- 2099-BM08-S Drives 79
- Optional 80
- Communications 80
- Grounding the Kinetix 7000 81
- Drive System 81
- Grounding Multiple Subpanels 82
- GMC-RM001 83
- Input Power Wiring 85
- Requirements 85
- Contactors 86
- Power Wire Specifications 87
- Power Wiring Guidelines 88
- Wire the Kinetix 7000 Drive 88
- Connectors 88
- Wire AC Input Power 89
- •m (lb•in) 90
- Wire Motor Output Power 92
- Wire the Motor Brake 92
- Feedback and I/O Cable 93
- Wire Feedback and I/O 95
- Wire Low-profile Connectors 98
- IMPORTANT 100
- External Shunt Module 101
- Connections 101
- SERCOS Fiber-optic Cable 101
- SERCOS interface 103
- Tx (rear) 103
- Rx (front) 103
- Chapter 5 105
- Configure the Drive Modules 106
- Node Addressing Examples 108
- Configure the Logix SERCOS 110
- Configure the SERCOS Module 112
- Configure the Motion Group 114
- Download the Program 125
- Apply Power to the Drive 126
- Test and Tune the Axes 129
- Tune the Axes 131
- Configure Drive Parameters 134
- Chapter 6 137
- Safety Precautions 137
- Interpret Error Codes and 138
- Status Indicators 138
- General System Anomalies 144
- Logix/Drive Fault Behavior 146
- Specifications and Dimensions 149
- Power Specifications 150
- Power Dissipation 152
- Specifications 152
- General Specifications 153
- Certifications 154
- Environmental Specifications 154
- AC Line Filter Specifications 155
- AC Line Reactors 155
- External Shunt Modules 156
- Precharge Capacities of the 157
- Regenerative Power Supply 157
- Product Dimensions 157
- Interconnect Diagrams 161
- Interconnect Diagram Notes 162
- Kinetix 7000 Drive 163
- 2099-BMxx-S 163
- Line Contactor 164
- (M1 on Stop String)* 164
- *120V/240V AC 165
- 1. +24V DC Control Power 166
- *Dashed lines 173
- Kinetix Safe-off Feature 178
- Block Diagram 178
- Upgrade Firmware 179
- Upgrade Firmware Appendix C 181
- Appendix C Upgrade Firmware 182
- 14. Click OK 184
- Rockwell Automation Support 190
- Documentation Feedback 190
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